> ## Documentation Index
> Fetch the complete documentation index at: https://docs.runspark.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Leaderboard

> Producer and agency rankings across Spark insurance workspaces

The Leaderboard ranks performance across Spark insurance workspaces. Dial, sell, and log your numbers, and you climb — rankings recompute automatically, and the top 3 in each board get the champion podium treatment.

## The Two Boards

| Board         | Who's ranked                         | Details                                                       |
| ------------- | ------------------------------------ | ------------------------------------------------------------- |
| **Producers** | Individual workspaces                | Shows each producer's agency affiliation                      |
| **Agencies**  | Agencies, by rolled-up member totals | Drill down to member detail compared against the team average |

Agencies are ranked on their members' combined numbers — see [Agency Rollups](/insurance/agency) for how producers connect to an agency. From an agency's entry you can drill down into member detail, with each member's numbers shown against the team average.

## The Podium

The top 3 on each board get the champion podium treatment — first, second, and third place displayed front and center above the rest of the rankings.

## Time Periods

| Period       | Window                  |
| ------------ | ----------------------- |
| Weekly       | Monday through Sunday   |
| Monthly      | Calendar month          |
| Year-to-Date | January 1 through today |
| All-Time     | Everything              |

Rankings recompute automatically as activity comes in, and historical snapshots preserve past periods — last week's board stays last week's board.

## Metrics

Boards rank across the full picture of production — activity, results, and efficiency:

| Metric                   | What it measures                  |
| ------------------------ | --------------------------------- |
| Calls made               | Total outbound dials              |
| Calls answered           | Dials that connected              |
| Answer rate              | Answered ÷ made                   |
| Sales count              | Policies sold                     |
| Total premium            | Annual premium written            |
| Commission               | Commission earned on logged sales |
| Close rate               | Sales relative to activity        |
| Average premium per sale | Premium ÷ sales                   |
| ROI                      | Return on lead spend              |

## Where the Numbers Come From

Everything is pulled from your normal Spark activity — there's nothing extra to report:

* **Calls made, answered, and answer rate** come from dialing through the [Phone tab](/phone/dialer)
* **Sales, premium, and commission** come from the [Sales Log](/insurance/sales-log)
* **ROI** ties your results back to your lead spend

<Tip>
  The Weekly board resets every Monday, so a slow week never follows you — every Monday morning is a fresh shot at the podium.
</Tip>

## FAQ

<AccordionGroup>
  <Accordion title="How do I get on the board?">
    Just work through Spark. Dial from the [Phone tab](/phone/dialer) and log your sales in the [Sales Log](/insurance/sales-log) — your activity counts automatically. There's no signup or opt-in step.
  </Accordion>

  <Accordion title="Can I see past weeks?">
    Yes. Historical snapshots preserve each completed period, so you can look back at past weekly, monthly, and yearly boards.
  </Accordion>

  <Accordion title="What's the difference between the two boards?">
    The Producers board ranks individual workspaces and shows each producer's agency affiliation. The Agencies board ranks agencies by their members' rolled-up totals, with drill-down into how each member compares to the team average.
  </Accordion>

  <Accordion title="When do rankings update?">
    Automatically — rankings recompute as activity comes in, so there's nothing to refresh or submit. Once a period closes, its snapshot is preserved.
  </Accordion>
</AccordionGroup>

## Related

* [Agency Rollups](/insurance/agency) — how agency totals are built
* [Sales Log](/insurance/sales-log) — log sales so they count toward your ranking
* [Commission Tracking](/insurance/commission-tracking) — how commission numbers are calculated