> ## Documentation Index
> Fetch the complete documentation index at: https://docs.runspark.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# What is Spark OS?

> The AI agent platform that works for your business 24/7

Spark OS is a platform that gives your business an AI agent — a smart, always-on team member that learns your business, talks to your customers, and handles work autonomously.

Your agent isn't a chatbot with canned responses. It's a real AI that:

* **Learns your business** through knowledge files you provide
* **Manages your CRM** — contacts, deals, tasks, pipeline
* **Calls and texts with you** — a built-in [power dialer](/phone/overview) with live AI coaching, plus automated [SMS and email follow-up](/messaging/sms-drips)
* **Works on a schedule** — automated tasks, follow-ups, reports
* **Connects to your tools** — Gmail, Outlook, Google Calendar, phone, webhooks
* **Gets smarter over time** — learns from interactions and improves

## How It Works

<Steps>
  <Step title="Create a Workspace">
    Your workspace is your business's home on Spark. It holds your contacts, data, and agent configuration.
  </Step>

  <Step title="Set Up Your Agent">
    Give your agent a name, role, and personality. Tell it about your business through knowledge files and instructions.
  </Step>

  <Step title="Start Chatting">
    Talk to your agent like you'd talk to a team member. Ask it to do things, give it tasks, teach it your processes.
  </Step>

  <Step title="Automate">
    Set up scheduled tasks, connect lead capture forms, and let your agent handle the repetitive work.
  </Step>
</Steps>

## Who Is Spark For?

Spark works for any business that needs an AI-powered assistant:

* **Sales teams** — lead follow-up, CRM management, pipeline tracking, power dialing
* **Service businesses** — appointment booking, quote generation, customer communication
* **Agencies** — client management, reporting, workflow automation
* **Small businesses** — inbox management, scheduling, administrative work

Your agent adapts to your industry. You teach it what you need, and it handles the rest.

## Industry Editions

Some industries get a purpose-built edition on top of the core platform. The **[Insurance Edition](/insurance/overview)** is built for life insurance agents and agencies — commission grids and automatic comp calculations, policy records, a live underwriting assistant on every call, lead-type drip routing, and agency rollup dashboards.

## Next Steps

<CardGroup cols={2}>
  <Card title="Quickstart" icon="rocket" href="/quickstart">
    Get your first agent running in 5 minutes
  </Card>

  <Card title="Key Concepts" icon="lightbulb" href="/concepts">
    Understand workspaces, agents, and knowledge
  </Card>

  <Card title="Insurance Edition" icon="shield-heart" href="/insurance/overview">
    The complete sales system for life insurance agencies
  </Card>

  <Card title="Phone & Dialer" icon="phone" href="/phone/overview">
    Browser-based calling with live AI coaching
  </Card>
</CardGroup>