# Spark OS Documentation ## Docs - [What is Spark OS?](https://docs.runspark.ai/introduction.md): The AI agent platform that works for your business 24/7 - [Quickstart](https://docs.runspark.ai/quickstart.md): Get your first AI agent running in 5 minutes - [Key Concepts](https://docs.runspark.ai/concepts.md): Understand the building blocks of Spark OS - [How Your Agent Works](https://docs.runspark.ai/agent/overview.md): Everything you need to know about your Spark agent — what it is, how it thinks, and what it can do for you - [Chatting with Your Agent](https://docs.runspark.ai/agent/chatting.md): How to talk to your agent, what to ask, and how to teach it through conversation - [Agent Memory](https://docs.runspark.ai/agent/memory.md): How your agent remembers things — across conversations, across days, and over time - [Knowledge Files](https://docs.runspark.ai/agent/knowledge.md): Teach your agent about your business by uploading documents — pricing guides, policies, processes, and more - [Schedules](https://docs.runspark.ai/agent/schedules.md): Set up recurring tasks so your agent does the work automatically — like having an employee who never forgets - [Work Tab](https://docs.runspark.ai/agent/work-tab.md): Where your agent's documents, reports, and deliverables live — view, edit, and collaborate on everything it creates - [Channels](https://docs.runspark.ai/agent/channels.md): Talk to your agent from Telegram, Slack, Discord, WhatsApp, and more — your agent, everywhere you are - [Multiple Agents](https://docs.runspark.ai/agent/multiple-agents.md): Run more than one agent in your workspace — a sales agent, a support agent, a marketing agent, each with their own specialty - [Agent Settings](https://docs.runspark.ai/agent/settings.md): Configure your agent's name, title, avatar, and AI model - [Contacts](https://docs.runspark.ai/crm/contacts.md): Managing your contacts and leads - [Deals](https://docs.runspark.ai/crm/deals.md): Track revenue opportunities from first contact to close - [Tasks](https://docs.runspark.ai/crm/tasks.md): Manage follow-ups, to-dos, and action items - [Pipeline](https://docs.runspark.ai/crm/pipeline.md): Configure pipeline stages to match your sales process - [Custom Fields](https://docs.runspark.ai/crm/custom-fields.md): Add custom data fields to your contacts - [Views](https://docs.runspark.ai/crm/views.md): Different ways to see and work with your data - [Phone Overview](https://docs.runspark.ai/phone/overview.md): A browser-based calling workstation — power dialing, live transcription, AI coaching, and automatic recording, all in one tab - [Power Dialer](https://docs.runspark.ai/phone/dialer.md): Single-line click-to-call with live transcription, real-time AI coaching, dispositions, and automatic call summaries - [Multi-Line Dialing](https://docs.runspark.ai/phone/multi-line-dialing.md): Dial 2, 3, or 5 contacts at once and talk to the first human who answers — with FCC abandoned-call compliance built in - [Phone Numbers](https://docs.runspark.ai/phone/phone-numbers.md): Add and manage your numbers, set your caller ID, register your business name, and let Spark protect your number reputation - [Inbound Calls & Forwarding](https://docs.runspark.ai/phone/inbound-calls.md): Take callbacks in the browser with full CRM context, forward to your cell when you're away, and get text alerts for what you miss - [Inbox](https://docs.runspark.ai/messaging/inbox.md): One unified view of every customer conversation — texts, connected channels, and full context - [SMS Drip Campaigns](https://docs.runspark.ai/messaging/sms-drips.md): Automate multi-step text follow-up — triggered by new leads, pipeline stages, or fired manually - [Email Drip Campaigns](https://docs.runspark.ai/messaging/email-drips.md): Automated email follow-up sequences that mirror your SMS drips — sent from your connected Gmail or Outlook account - [Texting Compliance (A2P)](https://docs.runspark.ai/messaging/compliance.md): Register your business for A2P texting in the Trust Center, and understand the TCPA protections built into Spark - [Workspace Settings](https://docs.runspark.ai/workspace/settings.md): Configure your workspace name, logo, features, and general preferences - [Team Members](https://docs.runspark.ai/workspace/team.md): Manage your team, roles, and organizational structure - [Billing](https://docs.runspark.ai/workspace/billing.md): Manage your subscription, payment method, and invoices - [Insurance Edition Overview](https://docs.runspark.ai/insurance/overview.md): Everything Spark adds for life insurance agencies — commission tracking, policy management, AI underwriting, and team dashboards - [Insurance Setup Guide](https://docs.runspark.ai/insurance/setup.md): Get your insurance workspace fully operational in your first week - [Trust Center & Number Health](https://docs.runspark.ai/insurance/trust-center.md): A2P brand registration, caller ID attestation, and phone number reputation — the plumbing that keeps your calls answered and your texts delivered - [Commission Tracking](https://docs.runspark.ai/insurance/commission-tracking.md): Carrier comp grids, contract levels, and the math behind every commission Spark calculates - [Sales Log](https://docs.runspark.ai/insurance/sales-log.md): Log a policy sale and Spark calculates your full, advance, and as-earned commission automatically - [Activity & ROI Tracking](https://docs.runspark.ai/insurance/activity-tracking.md): Daily activity numbers and weekly ROI summaries that show what your lead spend actually returns - [Insurance Dashboard](https://docs.runspark.ai/insurance/dashboard.md): Your sales, premium, commission, and ROI in one live view — plus the Goal Planner for forecasting - [Appointment Outcomes](https://docs.runspark.ai/insurance/appointment-outcomes.md): Record what happened after every appointment with one form — Spark handles the policy, sales log, pipeline, drips, and client confirmation - [Policies](https://docs.runspark.ai/insurance/policies.md): The permanent record of every policy you write — what's stored, where to see it, and how it connects to the rest of Spark - [Referrals & Referral Commission](https://docs.runspark.ai/insurance/referrals.md): Link every contact to who referred them, see referral trees at a glance, and track the commission your best referrers generate - [Underwriting Assistant](https://docs.runspark.ai/insurance/underwriting-assistant.md): Real-time carrier fit recommendations during live calls, grounded in actual carrier underwriting guides - [Lead Types & Drip Routing](https://docs.runspark.ai/insurance/lead-types.md): Tag every lead with an insurance lead type and Spark routes it to the right follow-up campaign automatically - [Agency Rollups](https://docs.runspark.ai/insurance/agency.md): Connect producer workspaces to a manager dashboard so team sales, calls, and commission roll up automatically - [Leaderboard](https://docs.runspark.ai/insurance/leaderboard.md): Producer and agency rankings across Spark insurance workspaces - [Defining Your Processes](https://docs.runspark.ai/guides/defining-processes.md): Teach your agent complex business workflows through conversation - [Your Agent as Operator](https://docs.runspark.ai/guides/agent-as-operator.md): You don't need to learn the interface — your agent can do almost everything in the platform for you - [Use Cases](https://docs.runspark.ai/guides/use-cases.md): How teams across industries use Spark agents to automate complex operations - [Lead Capture](https://docs.runspark.ai/guides/lead-capture.md): Automatically capture leads from any form or website - [Writing Agent Instructions](https://docs.runspark.ai/guides/writing-instructions.md): How to give your agent clear, effective instructions - [Writing Effective Knowledge Files](https://docs.runspark.ai/guides/knowledge-files.md): A deep guide to creating knowledge files that make your agent smarter - [Automations](https://docs.runspark.ai/guides/automations.md): Set up triggers and automated workflows for your agent - [Best Practices](https://docs.runspark.ai/guides/best-practices.md): Tips and strategies for getting the most out of Spark OS - [Integrations](https://docs.runspark.ai/integrations/overview.md): Connect your agent to any tool or service — 30+ built-in, unlimited via API - [Gmail](https://docs.runspark.ai/integrations/gmail.md): Connect Gmail so your agent can read and send emails - [Google Calendar](https://docs.runspark.ai/integrations/google-calendar.md): Connect Google Calendar so your agent can manage your schedule - [Outlook](https://docs.runspark.ai/integrations/outlook.md): Connect Microsoft Outlook for email and calendar — full Microsoft 365 support - [Phone](https://docs.runspark.ai/integrations/phone.md): Set up a dedicated phone number for your agent - [Webhooks](https://docs.runspark.ai/integrations/webhooks.md): Receive data from any external system via webhooks - [Connect Any Tool](https://docs.runspark.ai/integrations/custom.md): Your agent works with any software that has an API — not just built-in integrations - [Zoom](https://docs.runspark.ai/integrations/zoom.md): Connect Zoom so your agent can schedule meetings and access meeting details ## OpenAPI Specs - [openapi](https://docs.runspark.ai/api-reference/openapi.json)