Connecting Gmail
1
Go to Integrations
Navigate to Settings → Integrations and click Gmail.
2
Sign in with Google
Click Connect and sign in with the Gmail account you want your agent to use. This opens Google’s OAuth flow.
3
Grant Permissions
Spark requests permission to:
- Read your email — so your agent can check your inbox and find relevant messages
- Send email on your behalf — so your agent can compose and send messages from your address
4
Confirm Connection
Once connected, you’ll see the Gmail integration marked as active. Your agent can now work with your email.
Emails sent by your agent come from your Gmail address. Recipients see your name and email — they won’t know an AI composed the message unless you choose to disclose it.
What Your Agent Can Do
Read Emails
“Check my inbox — anything urgent?”
“Do I have any emails from Acme Corp this week?”
“Summarize the last email from Jordan”Your agent can search your inbox, read specific messages, and give you summaries.
Draft Emails
“Draft a follow-up email to Sarah about the proposal we sent last week”
“Write an introduction email to the Acme team — reference our Premium tier pricing”When you ask your agent to draft an email, it composes the message and shows it to you in chat for review before sending.
Send Emails
“Send Sarah the follow-up we just drafted”
“Email all contacts tagged ‘Trade Show’ with our event follow-up template”Your agent sends the email through Gmail’s API — it appears in your Sent folder like any other email you’d send.
Reply to Emails
“Reply to Jordan’s last email — tell them we can do the demo on Thursday at 2pm”
“Respond to that pricing inquiry — use our standard rates from the pricing guide”Your agent reads the original message, composes a contextual reply, and sends it as a proper email thread reply.
Email + CRM Integration
Gmail is most powerful when combined with your CRM:- Incoming emails from known contacts are automatically associated with their CRM profile
- Sent emails are logged as activity on the contact
- Your agent can reference a contact’s email history when composing new messages
“What was the last thing we emailed to the Peak Fitness team?”
“Send Jordan a follow-up based on our last conversation — check the contact notes for context”
Automated Email Workflows
Lead Follow-up
Set up an automation to draft response emails when new leads arrive: Trigger: New contact createdAction: “Draft a personalized welcome email based on the contact’s source and any details in their notes. Use our standard intro template as a starting point. Save as a draft for review.”
Scheduled Email Reports
Use a schedule to send recurring email updates:“Every Friday at 4pm, compile a weekly summary of new leads, deals closed, and pipeline changes. Email it to team@company.com.”
Inbox Monitoring
Set up a schedule to check for important emails:“Every hour between 9am and 5pm, check my inbox for emails from contacts in the Hot lead category. If any are found, summarize them and post to chat.”
Email Best Practices
- Review Before Sending
- Use Knowledge Files
- Set Boundaries
For important emails (proposals, pricing, new client outreach), ask your agent to draft first and review before sending. You can edit in chat:
“Good draft, but change the subject line to mention the Q2 discount and remove the last paragraph”
Troubleshooting
Agent can't read my email
Agent can't read my email
Verify the Gmail integration is connected in Settings → Integrations. If it shows as disconnected, click Reconnect and go through the OAuth flow again. Make sure you grant both read and send permissions.
Emails aren't showing in Sent folder
Emails aren't showing in Sent folder
Emails sent via the Gmail API should appear in your Sent folder automatically. If they’re not showing, try disconnecting and reconnecting the integration. Check that you authorized the correct Gmail account.
Want to limit what the agent can access
Want to limit what the agent can access
Currently, the Gmail integration gives your agent access to your full inbox. Use instructions to tell your agent which emails to focus on and which to ignore:
“Only read and respond to emails from contacts in our CRM. Ignore newsletters, promotions, and automated notifications.”

