Name & Title
Name
This is what your agent calls itself — and what you’ll see in the sidebar, chat, and notifications. Pick whatever fits your business:- Professional: “Alex,” “Morgan,” “Riley”
- Fun: “Ziggy,” “Nova,” “Spark”
- Descriptive: “Sales Assistant,” “Support Bot”
Title
A short description that appears below the name. This helps you (and your team) quickly understand what this agent does, especially if you have multiple agents:- “Event Coordinator”
- “Insurance Sales Assistant”
- “Lead Qualification Specialist”
- “Marketing Content Creator”
- “Customer Support Agent”
You: Change your name to Sam and your title to “Senior Account Manager.” Agent: Done! I’m now Sam, Senior Account Manager. Updated my display name and title.
Avatar
Upload a profile picture for your agent. This appears in the sidebar, the agent detail page, and in the chat panel. It’s a small thing, but it makes your agent feel more like a team member.- Supported formats: PNG, JPEG, WebP
- Maximum file size: 2MB
- Tip: A clean, simple image works best since it’s shown at small sizes
AI Model
Your agent uses an AI model to understand your messages, reason through problems, and generate responses. Think of the AI model as your agent’s “brain” — different brains have different strengths.What Is an AI Model?
An AI model is the technology that powers your agent’s intelligence. Different companies build different models, and each one has trade-offs:Which Model Should I Choose?
If you’re not sure, start with the default recommendation — it’s been selected because it works well for most business use cases. You can always change it later. Things that might lead you to switch:- Your agent isn’t following instructions well → Try Claude (Anthropic). It’s particularly good at following complex, multi-step rules consistently.
- Responses are too slow → Try a faster model tier. Some models have “fast” variants that sacrifice a bit of depth for speed.
- You’re budget-conscious → Different models have different costs per message. Gemini tends to be more affordable.
API Keys
To use an AI model, your workspace needs an API key from the model provider. This is a code that gives your agent permission to use the provider’s service. You can add your API key during workspace setup or in Settings → API Keys.If you’re not sure what an API key is: It’s like a subscription credential. When you sign up with an AI provider (like Anthropic, OpenAI, or Google), they give you a key — a long string of letters and numbers — that you paste into Spark. This connects your agent to their service. Each provider has their own pricing based on usage.
Restarting Your Agent
Sometimes you need to restart your agent — for example, after making significant changes to its personality, instructions, or knowledge files. Restarting refreshes the agent’s runtime. What restarting does:- Refreshes the agent’s session
- Re-reads all configuration files (personality, instructions, knowledge)
- Clears the current conversation context (but NOT memory — your agent’s long-term memory and daily notes are permanent)
- Does not delete any data
- Does not erase memory or daily notes
- Does not remove knowledge files
- Does not delete schedules or automations
- Your agent seems “stuck” or isn’t responding properly
- You’ve made major changes to personality or instructions and want them to take effect immediately
- You’ve updated knowledge files and want a fresh start
- Something just seems “off” and you want to reset
You: Restart yourself. Agent: Restarting now. I’ll be back in a moment with a fresh session.

